Shuttle Knowledgebase

Shuttle Knowledgebase

• General

  Articles on how CFP and POPs work, benefits of a SaaS based architecture for your migration, CFP terminology, and other general info.

• Getting Started

  New User? Not sure where to start?

• File Server

  Information on how to migrate your data from file servers/Windows machines to Box.

• Sources

  Source adapters are the connectors to your data on source and target. Every cloud service provider has their own adapter.

• Accounts

  Manage Users, Billing, and customer accounts.

• Windows App

  Everything you need to know about installing the Windows agent on your fileserver, resolving connection errors, and best practices for running jobs with the Windows app.

• Account and Permissions Mapping

  Transfer data from source account to target account and preserve permissions, or apply new ones.

• Jobs

  Best practices for configuring and running CFP jobs.

• Points of Presence

  All about Points of Presence, or POPs, the secure virtual machines that move your data from source to target.

• Reporting and Analytics

  Analysis and transfer reports, interpreting read and write errors in your job, Event Log, and Project Center.

• Command Line Client

  Introduction to the CFP command line client, cfpclient. Includes examples for common tasks.